Customer Support
Help Center
Clear and transparent answers about our financing offers for individuals and professionals.
General Questions
Eligibility criteria and overall operation.
Any adult tax resident in the country with a bank account. We accept employees, civil servants, retirees, freelancers, and even some unemployed profiles subject to repayment capacity.
We are 100% online, which reduces our costs. This allows us to offer lower rates, an immediate response, and finance profiles often refused by traditional banks (Fixed-term contracts, Temp work, Freelancers).
My Application
Process, timelines, and documents.
The strict minimum: A valid ID and bank details (IBAN). For high amounts (> €3000), proof of address may be requested. We do not systematically ask for payslips.
You get an immediate principle response at the end of the form. Final validation and fund transfer occur within 24 business hours.
Our Specific Loans
Students, Pros, Wedding, Works...
Yes. Our "Startup & Creation" loan does not require 3 balance sheets. We study your application based on your Business Plan and growth potential.
Yes. You can benefit from a total or partial repayment deferral (grace period) during your studies. You will only start repaying the capital once you enter the workforce.
Absolutely. The Wedding loan is an unrestricted credit. You manage the global budget as you wish: caterer, venue, rings, and honeymoon included.
We offer both. You can opt for a classic credit (you own it immediately) or leasing (deductible rents).
For our "Personal Works Loan" (up to €75,000), no quote is mandatory. You can do the work yourself. For a larger real estate works loan, invoices will be requested.
Costs and Repayment
Rates, fees, and early repayment.
All our personal loans are at a fixed rate. Your monthly payments will never change, regardless of financial markets.
Yes, totally or partially, at any time and without any early repayment penalty for consumer loans.
Security & Data
Protection of your privacy.
Yes. Our site uses 256-bit SSL encryption (banking level). Your data is stored on secure servers in Europe and is never sold to third parties.
